City Rail – A disastrous week

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This week was a total disaster for Sydney City Rail. Firstly, an electrical storm on the Central Coast line caused delays for commuters in excess of three hours. City Rail stuff were totally unprepared for the situation. The replacement bus service took for ever to be organised and when the drivers arrived they have not been informed what happened and where to go. There were no City Rail officers at the bus stop to explain it to them or to communicate with the commuters. Conflicting announcements over the PA system could not reach the public, who were told to wait for the buses outside. The very next morning a tragic death accident caused even more delays for the commuters. Again, there were no contingency procedures to deal with the situation. A day later a gas leak at Epping put the timetables into disarray again. 30 minute delays, overcrowded platforms in peak evening hours. The photograph taken at Wynyard station shows Sydney commuters on platform 4 in temperatures exceeding 30C faced with a train, which arrived so full I doubt a single person was able to board it. And the week is not over yet…